5 Common Email Expressions

Writing an email has become one of the most common means of communication in the business world. For many English learners composing a business email may be challenging at first. It may take you hours to finish an email in English. But it gets easier with time as you write more emails to your clients, business partners, supervisors, or managers.

Here are some phrases and vocabulary words that are commonly used when writing business emails. Try to familiarize these to help improve your email writing and help you write emails quicker.

1) “I’m forwarding _______ to you.”

you can alternatively say, “I’ve forwarded _______ to you.” Forward is a verb. It means that you received an email and decide to send it to another person with a different email address. So, what can you forward? You can forward someone’s financial report, essay, article, or photos to another recipient. When you forward something, you send it to a new recipient the same exact email that you have received. For example, “I’m forwarding Mark’s financial report to you.”

2) “Please find/see attached______.”

Attached is a verb, while attachment is a noun. This means that there is a computer file you added to the email. Examples of attachments are resumes and photos. Notice that you say “please”. This expression is very simple and also very polite because of the word “please”. So, you can say, “Please see attached Mindy Smith’s resume.”

Related: 17 Important Business Email Etiquette Rules That You Need to Know

3)”I’ve cc’d / cc’ed / copied _________ on this email.”

You write the name of a person in the blank. This happens when you’ve written an email to person A, but you want person B to know what’s going on. Remember that in business writing and in formal writing for emails, we want the content to be short and to the point. Business emails are effective when they are concise, so that’s why it’s better to say cc’d or copied. So, you could say “I’ve cc’d Robert on this email.” Meaning the email goes to Matt for example, but Robert can also see it to keep him in the loop. “In the loop” maybe another common expression you will find in emails. This means keeping someone informed about what’s going on.

4) “If you have any questions, please don’t hesitate to contact me.”

First of all, what does “hesitate” mean? It means “to pause”, or “wait”, or “being shy”. So this expression also means, “If you have any questions, please don’t be shy about contacting me”, or “…don’t wait to contact me.” Hesitate is more formal than its synonyms, so it’s more commonly used in formal emails. This expression is what you normally say towards the end of your letter.

Related: 15 Useful Business English Expressions You Need to Learn for Your Global Business

5) “I look forward to hearing from you,” 

What does this mean? This means that you want the other person to reply to you or contact you, and you’re saying it in a polite way.  Or alternatively, you can say “I look forward to meeting you,” OR “I look forward to your reply.” This expression indicates what action you are expecting from the person you have emailed. They mean “I am excited to meet you” and “I am waiting for your reply.” This expression comes towards the end of the email.

You can then sign off by saying, “Kind Regards,” and write your name underneath. You can also use “Regards,” “Warm Wishes,” “All the Best,” and “Yours Truly,”. These are only suggestions. There are so many ways to end an email, and then you just write your name underneath. You can practice by writing a sample business email and then you may ask your LingualBox teacher to check it for you.


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I have a passion for the English language because it is such a powerful tool for creativity and personal development. I've been writing articles since I was in High School. I represented my school in English writing competitions in the city, regional, and national levels. When I was in college, I wrote a short story which was published in the University Literary Portfolio. In 2006, I worked as a call center agent in Cebu City. In 2007 up to 2008, I worked as an English accent trainer in a startup call center company. I have also been offering ESL lessons as a freelance tutor since February 2016.